Description

Master the details of IT technical support as best-selling authors Andrews, West and Dark explain how to work effectively with users as well as how to install, maintain and troubleshoot computer software in this leading COMPTIA A+ CORE 2 EXAM: GUIDE TO OPERATING SYSTEMS AND SECURITY, 10E. This step-by-step, highly visual approach uses CompTIA A+ Exam objectives as a framework to prepare you for the 220-1002 certification exam. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards in IT technical support today. You learn by doing as this edition’s expanded coverage of the latest security, Active Directory, operational procedures, basics of scripting, mobile operating systems, virtualization, remote support and Windows 10 prepares you for a role as a professional IT support technician.
Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.